Live Loud. Lead Boldly. Make Your Impact.

“Making A Lasting Impact: The Rockstar Performance Method” is available on Amazon now in Kindle and Paperback! Grab your copy today to unleash your inner rockstar and revolutionize how you lead, live, and perform!



The Man. The Mission. The Method.
Mark Harmon, a former punk‑rock frontman to customer experience executive, is known for blending real‑world leadership with rock‑and‑roll energy. With over 20 years of experience transforming teams and driving performance, he created the Rockstar Performance Method—a bold, practical framework that helps people lead with purpose, execute with discipline, and make a lasting impact.
Today, Mark brings his signature mix of passion, authenticity, and high‑octane storytelling to stages across the globe, empowering audiences to strengthen their mindset, elevate their performance, and build legacies that truly rock.
Your Backstage Pass to Rockstar-Level Performance.
Explore powerful articles and practical tips from the creator of The Rockstar Performance Method to boost your performance and achieve lasting gains.
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From Chaos to Clarity: How Faith Redefines Direction
In every great story—on the stage, in the arena, or in the quiet corners of real life—there’s always a turning point. A moment when someone stops relying on their own strength alone and anchors themselves to something deeper. In my book, Making a…
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Set the Stage to Win: Perform, Communicate, and Innovate
Every legendary performance starts long before the spotlight hits. It begins backstage—with your mindset, your discipline, and your willingness to do the hard, consistent work that others avoid. In Making A Lasting Impact: The Rockstar Performance Method, sustainable success isn’t luck, personality, or…
Live Events with Mark
Explore speaking engagements, book signings, podcasts, and more!
Past Events
Unleash Your Inner Rockstar: Keynote Address
Date: Jan 2026
Location: Orange County, California
A charged‑up, hard‑hitting talk on resilience, grit, and tapping into your highest potential. With the right mindset, the right structure, and a system that actually works, Mark showed how anyone—yes, anyone—can rise up and unleash rockstar‑level performance at work, at home, and throughout their community. This is about turning up your inner volume, owning the stage, and stepping into the spotlight of who you’re truly capable of becoming.
Customer Contact Week 2025: Making a Lasting Impact with Rockstar-Level Performance
Date: Jun 2025
Location: Las Vegas, NV
This high‑energy and practical session took the audience on a full backstage tour of what it really takes to deliver rockstar‑level performance. Instead of relying on dashboards and shiny tools alone, Mark focused on the human element—mindset, preparation, disciplined methodology, and leadership—as the true amplifier of CX results.

Medallia EXP 2024: Unlocking Lasting Performance Gains Through Behavior-Focused Coaching
Date: Feb 2024
Location: Las Vegas, NV
By building a culture that champions the right people doing the right things at the right moments, organizations can ignite the kind of momentum that drives lasting business impact and unforgettable customer experiences. Mark cranked up the volume by sharing how he created a transformational, behavior‑based coaching model—one that delivers sustainable performance gains and unlocks bold new performance‑management strategies.

Behind the Pages: Podcasts, Videos, and Media
What People Are Saying…
“Thank you!!!!! You ROCKED it!!!!!!!” – MJ
“5 Stars: A backstage pass to high performing teams” – Brian Bowman, Lead Pastor, Valley Life Church, Phoenix, AZ
“An inspiring blend of real stories, practical wisdom, and gospel truth.” – Jay Wolcott, CEO and Co-Founder, Knowbl, Inc. Detroit, MI
Speaking Gigs and Questions

